If you were planning to hit the Michigan Secretary of State’s office online or through self-service stations late this week through early next week you might find a temporary road block ahead as tech teams continue a major upgrade to their computer systems.
Officials in Lansing are reporting this morning that while the Department of State installs a major technology upgrade, online services, self-service stations and branch office appointments and booking will be unavailable from 5 pm this Thursday, March 11th, until 9 am on Tuesday, March 16th.
The Michigan Voter Information Center, Michigan.gov/Vote, will, however, not be impacted and online voter registration and other services will continue to be available.
The upgrade securely combines tens of millions of driver and vehicle records into one integrated customer record system and moves the department forward from decades-old technology. Starting March 16th, the upgrade will enable new online services for customers and expand the capability of self-service stations to include many driver’s license and state ID transactions.
In addition to the many services already offered online, new online services at Michigan.gov/SOS will include:
- Renewal or replacement of an enhanced driver’s license or state ID if no new photo is required
- View the status of the requested driver’s license or state ID
- Request and obtain a driving record
- Add a motorcycle endorsement to an eligible driver’s license
- Access streamlined business services
In addition to the services already offered at self-service stations, new transactions will include:
- Renewal of a standard or enhanced driver’s license or state ID if no new photo is required
- Request a replacement and print out a temporary license or ID
- Add a motorcycle endorsement to an eligible driver’s license
- Sign up on the state’s organ donor registry
Customers with questions can visit the Department of State website at http://Michigan.gov/SOS, call 888-SOS-MICH (767-6424) or connect on social media accounts.
